Pixlore Privacy Policy

1. Overview

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how Pixlore collects, uses, stores, and shares information in compliance with applicable U.S. privacy laws (including the California Consumer Privacy Act / CPRA), the European Union General Data Protection Regulation (GDPR), the UK GDPR, and other relevant international privacy frameworks.

By using Pixlore, you acknowledge and agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect the following categories of information:

• Information You Provide:
  • Name, email, and account details.
  • Payment information (processed securely via Stripe; Pixlore does not store raw payment card data).
  • User generated content (webpages, images, text, prompts).
• Automatically Collected Data:
  • Device identifiers, IP address, browser type, operating system.
  • Figma account identifiers (if you grant permissions).
  • Usage logs, crash or error reports, analytics data.
• Third-Party Data:
  • Information from payment processors, analytics tools, Figma's API, and other integrated services, subject to permissions and contractual safeguards.

3. How We Use Information

We process your data for:

• Delivering, maintaining, and improving Pixlore services.
• Managing accounts, subscriptions, and billing.
• Providing customer support and fraud prevention.
• Developing and improving AI features and models.
• Sending service-related communications, updates, and where consent is given promotional offers.
• Compliance with legal obligations, regulatory requests, and enforcement of terms.

Where required, we rely on specific legal bases for processing, including consent, contract performance, legitimate interests, and legal obligations.

4. Sharing of Information

We do not sell personal data. We may share information with:

• Providers & Vendors: Payment processors (Stripe), hosting providers, analytics partners, and security monitoring vendors, under contractual obligations.
• Legal Authorities: When compelled by law, regulation, subpoena, or court order.
• Corporate Transactions: In connection with a merger, acquisition, restructuring, or sale of assets.

5. Data Retention

We retain personal data only for as long as reasonably necessary to:

• Provide and improve services.
• Comply with legal, accounting, or reporting requirements.
• Resolve disputes or enforce agreements.

Retention periods vary by data category and applicable legal and or regulatory requirements.

6. Data Security

We use industry standard safeguards, including:

• Encryption
• Access controls, role based permissions, and audit logs.
• Security monitoring and regular assessments.

However, no online system can be guaranteed 100% secure. Users are responsible for maintaining the security of their account credentials.

7. AI Data Use

• Processing: Input and output content may be processed by AI models to deliver services.
• Training: Unless explicitly stated, we do not use your identifiable content to train publicly available AI models.
• Improvement: Aggregated and anonymized data may be used to enhance algorithms, improve model accuracy, and develop new features.
• Third Party Models: If AI services are provided via third party APIs, their privacy policies and terms may also apply.

8. Your Rights

California Residents (CCPA/CPRA):

• You have the right to:

  • Know what categories of data we collect and how we use/share it.
  • Access specific pieces of your personal data.
  • Request deletion of your data, subject to certain legal exceptions.
  • Opt out of the sale or sharing of personal information (Pixlore does not sell personal data).
  • Correct inaccurate personal data.
  • Limit the use of sensitive personal information where applicable.
  • Non-discrimination for exercising your privacy rights.

  Requests: pixloreservice@gmail.com

EU/EEA & UK Residents (GDPR / UK GDPR):

• You may:

  • Access, correct, or erase your personal data.
  • Restrict or object to processing.
  • Request portability of your data in machine-readable format.
  • Withdraw consent at any time (where consent is the legal basis).
  • Lodge a complaint with your local Data Protection Authority.

  Requests: pixloreservice@gmail.com

We respond to verified rights requests within applicable legal timelines (generally 30–45 days).

9. Children's Privacy

Pixlore is not directed to or intended for children under 13 (or under 16 in certain jurisdictions such as the EU/UK). We do not knowingly collect personal data from minors. If you believe a minor has provided data, contact us for removal.

10. International Users & Data Transfers

• Pixlore's servers and primary operations are located in the United States.
• By using Pixlore from outside the U.S, you consent to the transfer of your data to the U.S. and other jurisdictions that may not offer the same level of protection.
• Where required (GDPR/UK GDPR), we use appropriate safeguards for cross-border transfers, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.

11. Changes to Policy

We may update this Privacy Policy periodically. Material changes will be communicated through email, or plugin notices before they take effect. The "Effective Date" at the top will always indicate the most recent version.

12. Contact Us

For privacy-related questions, rights requests, or complaints:

• Email: pixloreservice@gmail.com
• Mailing Address: 201 Redwood Shores Parkway, Suite #375, Redwood City, CA 94065